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Individual Health
Insurance
Frequently Asked
Questions
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Here you'll find answers to the questions about
individual health insurance that we've been asked in the past.
Some of the information may also be shown on each health
plan's own page or in our
Insurance Dictionary. If you don't find an answer to your
question, please contact us and we'll be glad to help you!
Click on any of the questions below to jump to the answer.
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Am I eligible to purchase an individual
health plan?
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Do carriers offer their plans in all areas
of Washington state?
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How do
I apply for coverage?
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Are there any exceptions to
completing a Standard Health Questionnaire?
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Will
my coverage be guaranteed, or is there a chance I may be denied
coverage?
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What
happens if I am denied coverage? Is any other plan
available?
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How
can I find out if my doctor or other health care provider belongs to a
carrier's network?
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How soon can my plan start and what's the deadline to apply?
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Can I enroll my spouse and children?
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What is a pre-existing condition?
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Are pre-existing conditions covered?
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Do I get credit for a pre-existing condition
if I was covered by a prior plan?
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Are there any other waiting periods?
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Are there any benefit limitations or exclusions?
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Are prescription drugs covered?
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Is maternity/pregnancy covered?
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How do I pay for my
first month's premium?
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What are my future
premium payment options?
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What if I change my mind? What's my obligation
to continue the plan?
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Can the carrier cancel my health plan?
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When can my monthly rate change?
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You are eligible to apply for a plan if:
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You have been a Washington state resident for at least 30 days prior to applying for a plan
(Regence BlueShield and Asuris Northwest Health requirement) or are a permanent Washington
state
resident (all other carriers); and
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You are not eligible for Medicare Part A or Part B (including
entitlement due to disability). If you are
eligible for Medicare Part A or Part B,
please contact us
to obtain information about Medigap plans.
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No. Assurant
Health, LifeWise Health Plan
and KPS Health Plans are the only carriers that offer plans to all Washington state residents. Click
here to see a chart comparing the counties in which
carriers offer their health care plans.
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You need to complete an application for the carrier
you’ve chosen. If enrolling a spouse and/or child(ren),
only one application form is needed
per family, unless some
family members are applying for a different plan with the same
carrier or a different carrier.
The easiest way
to apply is online. Under each
carrier's page on this web site, you'll see a link for
"How To Apply" in the left column beneath the carrier's
name.
Also, each family member must complete a
“Washington State Health Insurance Pool Standard Health Questionnaire.”
If enrolling a child under age 18, the parent or legal guardian must complete
the questionnaire for the child.
You can download the questionnaire (as a PDF file; requires Adobe
Acrobat Reader) by clicking
here
and printing it (or complete it online if
applying online).
You
may also need to provide proof of Washington State
residency (it is not required when you apply, but may later be requested by the
carrier) by providing a copy of your Washington State driver’s
license or ID card, or a copy of a utility bill showing your name and home
address. If both you and your spouse are applying for the same plan, a copy of the driver's
license or ID card would be needed only for whichever of you is the "applicant."
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A Standard Health Questionnaire does
not
need to be completed for any person who meets any of the
following exceptions:
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- Addition
of: a newborn, newly
adopted child or a child placed for adoption. You must apply
within 60 days of the date of birth, date of adoption or placement
for adoption. For an adopted child, include documentation showing
the date of adoption or placement for adoption.
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Loss of employer
plan not subject to COBRA or loss of Basic Health Plan (BHP) coverage:
you have
lost or are losing coverage under an employer's plan that was not
subject to COBRA (an employer normally employing less than 20 employees
or a church group) or losing coverage under the BHP. You must
have had at least 24 months of continuous coverage before such loss.
You may apply to a carrier within the
period beginning 90 days before the date coverage will end, and no
later than 90 days after the date coverage ended. The effective date of the individual coverage must be on, or
within 90 days after, the date coverage ended. Include a letter of
verification from your employer or verification of your BHP
coverage.
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Relocation
within Washington State: you
are applying for coverage with a new carrier because you changed
residences from one part of Washington state to another part where
your current health plan is not offered. You must apply to the new carrier
within 90
days from the date
you moved. Include a copy of a recent utility bill in your name from
the prior address, and a letter of verification from your prior
carrier stating that because you have moved, you no longer reside in
their service area and they cannot provide health insurance at your
new location.
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Provider network
cancellation: your doctor or other health care provider stopped
being a part of the provider network on your current individual
medical plan. In order for this exception to
apply:
(a) your provider must participate in the network of the new plan
for which you are applying;
(b) you must have had some service from that provider during the 12
months before they stopped participating in your current plan's
network; and
(c) you must submit your application to the new carrier with 90 days from the date your provider stopped participating in
the current plan's network. Include a letter of verification from
the provider or carrier.
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COBRA
coverage exhausted: you have used up all the available
time on your COBRA coverage. You must apply to the new carrier within 90 days from the date COBRA coverage ended.
Include a copy of your Certificate of Creditable Coverage or other
proof verifying that you have exhausted your COBRA benefits.
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COBRA
termination:
the
employer who provided you with health coverage has gone out of
business while you were on COBRA coverage, and you are applying
for individual coverage with a new carrier within 90 days
from the date that coverage ended. Include a letter of verification
from your employer or carrier.
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If you meet any of the qualifications in the preceding question
("Are There Any Exceptions to Completing a Standard Health
Questionnaire?"), then your coverage will be guaranteed.
But
if not, then coverage
is not guaranteed and may be denied depending on whether you have health
conditions or a history of health conditions, and the nature of
those conditions. Each carrier uses the Standard Health Questionnaire
to determine your acceptance for an individual health insurance plan. Your
health conditions are assigned points depending on the type of condition. If
you have 325 or more points, you may be denied coverage. Carriers cannot deny coverage if you have less than
325 points.
The links in (a), (b) and (c) below provide information
about the number of points assigned to health conditions.
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If
you are denied coverage based on your current or prior health
history, the carrier will give you written notice advising
you are eligible for health coverage provided through WSHIP (Washington
State Health Insurance Pool). You must then enroll within 90 days of
receiving the denial notice from the carrier. If you are denied coverage,
you may also appeal the decision as explained on page 4 of the Standard
Health Questionnaire.
WSHIP offers several plans designed specifically for individuals who have been
denied coverage by a carrier. WSHIP rates for a comparable Preferred
Plan offered by carriers are about 25% higher. Click
on the following links for details about WSHIP
benefits, rates,
Preferred
Plan providers offered through First Choice Health Network, and other
information found at their
main web site page.
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How can I find out if my DOCTOR OR
OTHER HEALTH CARE PROVIDER belongs to A CARRIER'S Network?
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Each carrier has a web site where you can search for
physicians and other types of health care providers that belong to the
network. Click on the health plans' names below to be connected to their
on-line provider directory.
Assurant
Health
Asuris Northwest Health
- in the "Plan:" drop-down box of
the directory, choose "Asuris Preferred"
Group Health
- in the drop-down box of the directory, choose "Group
Health" (for the Welcome plan) or "Alliant Plus" (for
the Balance and HealthPays HSA plans)
KPS
Health Plans
LifeWise
Health Plan of Washington
Regence BlueShield
- in the "Plan:" drop-down box of the
directory, choose "Preferred"
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Assurant
Health:
your effective date can be the 1st or
15th day of a month. The application and Standard Health
Questionnaire must be received by Assurant Health in their
Milwaukee, Wisconsin office no later than the 15th for coverage to
be effective the first day of the following month, or by the 31st
for coverage to be effective the 15th day of the following month.
You can also apply online by
the 15th or 31st. Payment
is not required when you apply. If you are accepted, Assurant Health
will auto-withdraw the amount needed by Electronic Funds Transfer (EFT)/
Check-o-Matic (COM). This is the only way Assurant accepts payment,
i.e., monthly paper billing statements are not available.
LifeWise Health
Plan:
your effective date can be the 1st or
15th day of a month. The application and Standard Health
Questionnaire must be sent (postmarked) to LifeWise by the
20th if you want to apply for the 1st of the following month, or by
the 5th if you want to apply for the 15th of that month.
You can also apply online by those dates. Payment
is not required when you apply. If you are accepted, you'll
be billed.
Regence BlueShield
and Asuris Northwest
Health:
your effective date will be the 1st day of a month. The application
and Standard Health Questionnaire must be sent (postmarked)
to them no later than the 20th for coverage to be effective the
first day of the following month.
You can also enroll
online with these carriers by the 20th.
Payment
is not required when you apply. If you are
accepted, you'll be billed.
Group Health and
KPS Health Plans:
your effective date will be the 1st day of a month. The application,
Standard Health Questionnaire and first month's payment must
be received in their main office no later than the 20th for coverage to be
effective the first day of the following month. You
can also enroll online with these carriers by the 20th.
Missing
information or a delay in sending the information by the dates shown
above could cause a delay in the effective date of your plan.
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Yes. All carriers allow you to enroll your spouse and unmarried
dependent children under age 25.
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A condition for which there has been a diagnosis, treatment
(including the use of prescribed drugs) or medical advice within the
six (6) month period prior to the effective date of coverage, or a
condition for which symptoms existed within the six (6) month period
prior to the effective date of coverage and for which a
prudent layperson would have ordinarily sought advice or treatment.
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All plans have a nine-month waiting period for pre-existing
conditions, i.e., you must be enrolled for nine consecutive months
before a pre-existing condition will be eligible for benefits,
however, the waiting period may be reduced or eliminated by the
length of time you and your family members were covered under a
prior health plan, as explained in the following question.
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In certain
circumstances, the carriers will credit or waive the nine-month
waiting period for pre-existing conditions based on prior coverage.
The pre-existing condition waiting period will
be
credited
(shortened by the length of
time you were covered by a prior plan) if
one
of the following criteria is satisfied.
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Your
prior benefits are equal to or better than the plan for
which you are applying, and you were covered by the prior
plan within 63 days of applying for the new plan;
or
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You
moved out of your prior health plan’s service area in
Washington state and your prior plan is not available at
your new Washington state address, and you were covered by the prior plan within 63 days of applying for the new plan;
or
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Your
doctor or other health care practitioner no longer participates in your prior plan’s network
but does participate in the network of the plan for which you are
applying, and you were covered by the prior plan within 63
days of applying for the new plan. The doctor must have treated you in the prior 12 months.
The pre-existing condition
waiting period will be waived
(eliminated) if you are considered eligible under “HIPAA” (the federal
“Health Insurance Portability and Accountability Act of 1996”). You
are eligible if
all
of the following criteria are satisfied.
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You’ve
had at least 18 months of continuous creditable coverage, the most
recent being under a group plan, government plan or church plan.
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You
must have used up any COBRA or similar Washington State continuation
of coverage for which you were eligible.
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You
must not be eligible for Medicare, Medicaid or a group health plan.
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You
must not have health insurance (but if you know your group coverage is
about to end, you can apply for coverage to begin after the group
coverage ends).
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You
must apply for health insurance within 63 days of losing your prior
coverage.
Generally, if you have been uninsured for more than 63 days before
applying for an individual health plan, you will be subject to the
9-month pre-existing condition waiting period.
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Yes. Transplants are subject to a 12-month waiting period (6 months
with Group Health). No credit
is given for the length of time you were
covered under a prior health plan. Assurant Health also has a 6-month
waiting period for the following services: durable and personal
medical equipment, face and jaw dysfunction services, surgical
treatment of bunions, hemorrhoids, inguinal hernia, varicose veins,
and surgical treatment of tonsils/adenoids.
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Yes. Limitation
means the type of treatment or service is covered, but is limited to a
maximum dollar amount or number of visits, days of treatment,
etc. Exclusion means the type of
service or supply is not covered. The “Individual
Health Insurance Benefits & Rates Comparison” provides information about the most common
limitations and exclusions (some plans do not offer coverage for
prescription drugs, maternity, etc). Other common exclusions are: chemical
dependency treatment; cosmetic surgery and supplies; custodial care; dentistry; hospitalization for minor conditions such as common colds;
experimental or investigational services or supplies; in-vitro
fertilization; marital or family counseling; neurodevelopmental therapy;
obesity/morbid obesity; treatment due to occupational injury or
disease; over-the-counter or non-prescription drugs; routine hearing
exams; hearing aids; sterilization; sexual dysfunction;
temporomandibular joint (TMJ) disorder, etc.
Each health plan's page in this web site provides additional
details about the limitations and
exclusions of that plan.
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It
depends on the plan.
Refer to the
“Individual Health Insurance Benefits & Rates Comparison” to see which
plans cover prescription drugs.
Assurant
Health:
The Comprehensive plan covers prescription
drugs as a standard feature. The Catastrophic plan does not include
coverage as a standard feature, but two prescription drug options are
available for an additional cost. The HSA plan does not include or
offer prescription drug coverage for additional cost.
The Comprehensive plan has no deductible for
prescriptions. You pay a "copay" per prescription for up to a
30-day supply at a participating retail pharmacy. The copay is:
up to $15 for generic drugs, and 50% for formulary brand-name
drugs. Non-formulary brand-name drugs are not covered. The
maximum benefit for all drugs is $2,000 per person, per
calendar year.
Prescriptions under the Comprehensive plan are also available by mail
service. The copay is: $30 for generic drugs and 50% for formulary brand name
drugs at the participating, mail service pharmacy for up to a 90-day supply
per prescription.
The Catastrophic plan offers two, additional cost options, both with
no deductible and after a "copay" per prescription. The
copay is per prescription for up to a 30-day supply at a participating
retail pharmacy:
Basic 500 option - up to $15 copay for
generic drugs; $25 copay + 50% for
brand-name formulary drugs. $500 maximum
benefit per person, per calendar
year.
Select 5000 option - up to $15 copay
for generic drugs; $25 copay + 25% for
brand-name formulary drugs. $5,000 maximum
benefit per person, per
calendar year for brand-name formulary drugs;
no maximum for generic
drugs.
Prescriptions under the Catastrophic plan options are also available
by mail service. The copay per prescription for up to a 90-day supply
is: up to $30 for generic drugs; $50 + the percentage for retail drugs
shown above.
LifeWise Health
Plan:
The WiseChoices plan is the only plan that covers prescription
drugs (no benefit under WiseEssentials and WiseSavings plans, however,
these plans offer a prescription drug discount at participating
pharmacies). The WiseChoices plan has no deductible for
prescriptions. You pay a "copay" per prescription for up to a
30-day supply. The copay is: $10 for generic drugs, $45 for
preferred brand name drugs, and 50% for non-preferred brand name
drugs. There is no annual maximum benefit for generic drugs. The
maximum benefit for all brand-name drugs is $3,000 per person, per
calendar year.
Prescriptions under the WiseChoices plan are also available by mail
service. The copay is: $25 for generic drugs, $112.50 for preferred
brand name drugs, and 45% for non-preferred brand name drugs at the
participating, mail service pharmacy for up to a 90-day supply
per prescription.
You
can see which prescriptions are considered generic, preferred brand
name and
non-preferred brand-name by visiting LifeWise Health Plan’s web site
page by clicking
here.
Regence
BlueShield: in the Breakthru 70 plan, there is no deductible
for drugs. The maximum benefit per year
is $3,000, and you'll pay $10 for each generic drug, 30% for each
brand-name formulary drug or 50% for a brand-name non-formulary drug.
The HSA Healthplan Comprehensive also covers prescriptions, but not
until after the annual deductible is satisfied; they are paid at 50%
to a maximum benefit of $2,000 per person, per calendar year.
KPS Health Plans:
only the Sound Harbor Elite
and Essential Plus plans cover prescription drugs. The maximum benefit
is $2,000 per person, per calendar year. There is no deductible for
generic drugs; you pay $10 (Sound Harbor Elite) or $15 (Essential
Plus). Only the Sound Harbor Elite plan covers brand-name drugs after
a $200 deductible is satisfied; after that, you’ll pay 50% (with a
$45 minimum copay). You can view KPS’s
formulary by clicking
here.
Group Health:
plans that
cover prescription drugs (only the $500 and $1,000 deductible plans)
require you to pay $20 for each generic or $40 for each brand-name
formulary drug. There is no deductible, and Group Health Cooperative
will pay a maximum benefit of $2,000 per calendar year. Prescriptions
must be dispensed by a Group Health Cooperative facility.
Non-formulary drugs are not covered.
To view Group Health Cooperative's drug formulary click
here.
Asuris Northwest
Health: in the Clarity 70 plan, there is no deductible for
drugs. The maximum benefit per year
is $3,000, and you'll pay $10 for each generic drug, 30% for each
brand-name formulary drug or 50% for a brand-name non-formulary drug.
The HSA Healthplan Comprehensive also covers prescriptions, but not
until after the annual deductible is satisfied; they are paid at 50%
to a maximum benefit of $2,000 per person, per calendar year.
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It depends on the plan.
Refer to the “Individual
Health Insurance Benefits & Rates Comparison”
to see which plans cover maternity. The “Maternity” column will show
“Covered” or “Not covered.”
Also, remember that maternity expenses may be considered a
pre-existing condition according to the “What is a pre-existing
condition?” definition shown above.
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Assurant
Health: do
not send money. If you are accepted, Assurant Health will
auto-withdraw the amount needed by Electronic Funds Transfer (EFT)/
Check-o-Matic (COM) on the day you are approved. This
is the only way Assurant accepts payment, i.e., monthly paper billing
statements are not available.
LifeWise Health Plan,
Regence BlueShield and Asuris Northwest Health:
do not send money. If your application is accepted, the carrier will send you a letter asking for payment to be made directly to them.
KPS Health Plans:
send a check or money order for the first month’s premium for all
family members listed on the application. The check should be made
payable to KPS Health Plans.
Group Health:
send a check or money order for the first month’s premium for all
family members listed on the application. The check should be made
payable to Group Health. Or you can also pay for the first
month with a credit card (Visa, MasterCard or Discover) by providing
information on the application form.
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Assurant
Health:
monthly billing statements are not available. The only way Assurant
Health accepts payment is by Electronic
Funds Transfer (EFT)/ Check-o-Matic (COM). After the first payment, they'll
automatically withdraw the monthly premium on the same day of the
month as your effective date, i.e., the 1st or 15th.
LifeWise Health Plan:
they'll send you a monthly billing statement, or you may elect “Monthly
Automatic Funds Transfer” withdrawn on the first day of every month.
Select the option you’d like on the application form.
Regence BlueShield and Asuris Northwest Health: they offer the greatest variety of payment
options. They'll send you a billing statement monthly, quarterly,
semi-annually or annually and also offer monthly “Automatic Bank
Withdrawal” withdrawn on the 15th or 25th (your choice) of each month
for the following month. Select the option you’d like on the
application form. If choosing "Automatic Bank Withdrawal," also
complete the "Subscriber Agreement for Preauthorized Bill Payment"
form.
KPS Health Plans: they'll send you a
monthly billing statement, or you may have your payments automatically
withdrawn from your bank account on or about the 10th of a month for
the following month. If you want automatic bank withdrawal, complete
the "Sure Pay Automatic Premium Payment" form.
Group Health: they'll send you a monthly billing
statement, or you may elect automatic transfer of funds
withdrawn between the seventh and tenth day of every month for the
current month. If you want automatic transfer of funds, complete the
"Transfer of Funds for Monthly Dues Payment" form.
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You’re under no
obligation to continue your plan for more than a month at a time. In
fact, after you've received and reviewed your contract, if you don't
like it, the carrier will refund your first month's premium payment as
long as you return the contract within 10 days after receiving it. It would be as if you
had never applied at all.
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Your coverage cannot be canceled because you get sick or have an
accident. This is called "guaranteed renewability".
Your
coverage will not be canceled unless:
1) you do not pay the premium on time;
2) you falsify information or in any way try to defraud the carrier;
or
3) move outside the carrier’s service area.
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Every
so often, usually once a year, carriers may change rates for all their
individual health plan customers. The timing of when this occurs
varies by carrier as highlighted by carrier below. This is the
contract anniversary (renewal) date.
If you have a birthday that places you in a higher 5-year age bracket
during the contract year, the rate for your new age bracket will begin
to apply at the next renewal date.
Assurant
Health: your rate may change 12 months from your initial
effective date. For example, if your coverage is effective February 1,
2009, your rate could change on February 1, 2010.
LifeWise
Health Plan: your rate may change every January 1, regardless of
when your plan became effective. For example, if you enrolled on
October 1, your rate could change on January 1, even though that is
less than 12 months from your effective date. This is what’s called
a “common anniversary date.” After that, your rate would not
change again until each January 1st thereafter.
Regence BlueShield
and Asuris Northwest Health: same as above,
except the common anniversary date is August 1st.
KPS Health
Plans: same as above, except the common anniversary date is
May 1st.
Group Health: same as above, except the common anniversary
date is July 1st.
In all cases, carriers reserve the right to change rates during the
middle of your contract if they are faced with any unexpected mandated
benefit changes imposed by the Washington state or federal government,
or if any government imposes or changes a tax on the carriers' premium
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