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Prescription Drug 3-Tier Program

Included only in WiseChoices Plans

Click on any of the questions below to jump to the answer.
How Your 3-Tier Pharmacy Benefit Works                            
With this benefit, your drugs are organized into one of three categories, or "tiers." Each tier has a different copay amount.
 
The drug tiers are:
  • Tier 1 - Best value with generic drugs
  • Tier 2 - Good value with preferred brand-name drugs
  • Tier 3 - Non-preferred brand-name drugs

The copay amount (per prescription for up to a 30-day supply) at a participating retail pharmacy is:
  • Tier 1 - Generic: $10
  • Tier 2 - Preferred brand-name: $45
  • Tier 3 - Non-preferred brand-name: 50%

The copay amount (per prescription for up to a 90-day supply) through the mail service pharmacy program is:
  • Tier 1 - Generic: $25
  • Tier 2 - Preferred brand-name: $112.50
  • Tier 3 - Non-preferred brand-name: 45%

If you take long-term medication, using this mail service may save you time and money.

Your benefit for prescription drugs will vary based on which tier a particular drug falls into. Please refer to the LifeWise WiseChoices page of this web site, and your contract for a complete description of the benefit for each drug tier, and annual maximum applicable to your prescription drug benefit.

Click here for a list of commonly prescribed drugs showing whether they fall under
Tier 1, 2 or 3.
  • All generic drugs*, listed or not listed, are covered at the Tier 1 benefit level.
  • Brand-name drugs listed are considered "preferred" and covered at the Tier 2 benefit level.

* Classification of a particular drug as generic is based on generic product availability and cost, compared to the reference brand. Occasionally, a product which is labeled by the pharmacy as a generic will have similar cost to the brand product. In such cases, a Tier 2 cost share may apply.


How to Get the Most from Your Prescription Drug Benefit       
At your health care provider's office:
  • Ask your doctor or practitioner to prescribe a generic drug when available and appropriate.
  • If a generic is not available and appropriate, ask your doctor or practitioner to consider prescribing a preferred brand-name drug from the Preferred Drug List, when appropriate.
At the pharmacy:
  • Ask your pharmacist to fill your prescription with a generic drug when allowed by the prescription

About Generic and Brand-Name Drugs                                          
Brand-name drugs are sold under a manufacturer's trade name. Generic drugs are sold under the chemical names.

Both brand-name drugs and their generic equivalents are regulated by the Food and Drug Administration (FDA) to help ensure the same level of quality, strength and purity. However, not all brand-name drugs have a generic equivalent.

Generic drugs are an excellent value. They generally cost less because they are created without the development, advertising and sales expense of brand-name drugs. Additionally, competition among the makers of generic products lowers price.

We encourage you to use a generic drug whenever one is available and allowed by your doctor or practitioner. Generic drugs can save you money, because they are covered at the Tier 1 benefit level.

To be sure you pay the lowest possible out-of-pocket costs, ask your doctor or practitioner to indicate "substitution permitted" on your prescription. Then ask the pharmacist to use a generic to fill the prescription.

If your prescription does not have an available generic, you will be given the brand-name drug. In some cases, your doctor or practitioner may want you to receive the brand-name drug even though a generic is available. In that case, you will be responsible to pay for the difference between the cost of the brand-name drug and generic in addition to the copay.


If You Get a Brand-Name Drug When a Generic is Available     
There may be situations when you or your doctor or practitioner selects a brand-name drug even when a generic is available.

If you request a brand-name drug when a generic equivalent is available and allowed by your doctor or practitioner, you will be responsible for paying the difference in price between the cost of the generic and the allowable charge for the brand-name drug, and benefits will be provided at the Tier 2 or Tier 3 level, depending on which tier the drugs falls into.

If your doctor or practitioner requires a brand-name drug when a generic equivalent is available, benefits will be provided at the Tier 2 or Tier 3 level, depending on which tier the drugs falls into.


Preferred and Non-Preferred Brand-Name Drugs                 
The list of commonly prescribed drugs identifies some drugs as Tier 2 preferred
brand-name drugs and some as Tier 3 nonpreferred brand-name drugs.

LifeWise Health Plan's Pharmacy and Therapeutics Committee makes decisions about which brand-name drugs are preferred and nonpreferred. This group includes doctors, practitioners and pharmacists from the community. The committee uses current medical studies and research to choose safe and effective drugs.

The committee reviews and updates the Preferred Drug List regularly by adding the latest safe and effective drugs, and removing those that are no longer considered safe and effective for which better alternatives are now available.

The committee recommends that doctors and practitioners prescribe preferred brand-name drugs when a generic is not available. These preferred brand-name drugs are covered with a Tier 2 benefit.

Brand-name drugs not listed on the Preferred Drug List are considered Tier 3 non-preferred drugs and have the highest cost. These drugs may be non-preferred for a variety of reasons:
  • There are generic equivalents available.
  • There are preferred brand-name alternatives available.
  • LifeWise Health Plan's Pharmacy and Therapeutics Committee has concerns about their safety or effectiveness.
Your doctor or practitioner has been provided a copy of the Preferred Drug List to use when writing a prescription.


Important Items To Note                                                                    
The Preferred Drug List does not include non-preferred brand-name drugs. Any brand-name drugs not on the list are considered non-preferred and are covered with the Tier 3 benefit level.
 
Please note that certain types of drugs are not covered by your program. This includes drugs for treatment of mental or psychiatric conditions, obesity, weight control, drugs for cosmetic purposes, and drugs to treat sexual dysfunction or infertility. Refer to your contract for a complete description of the drug categories which are excluded.


How to Know if Your Drug is Tier 1, 2 or 3                                
  • Use this link to the Preferred Drug List - drugs are listed in alphabetical order or by drug category and have the tier listed beside them.
  • Ask your pharmacist - pharmacy computer systems have the most up-to-date version of the drug list (at the point of purchase).
  • Call LifeWise Health Plan's Customer Service - the toll-free number is
    1-888-836-6135. They will be available to help you with any questions you may have about your prescription drug benefit.

How to Get Your Prescription Filled                                                 
To get the most from your pharmacy benefit, you should have your prescriptions filled at a participating pharmacy.


Filling Your Prescriptions at a Local Pharmacy or                     
When Traveling
LifeWise Health Plan uses a network of more than 60,000 retail pharmacies. Most pharmacies in your area are likely to be part of this network.

You can fill your prescription at any licensed pharmacy, but keep in mind that if you use a
non-participating pharmacy, you will have to pay full retail price for the drug and submit claims to LifeWise Health Plan. Also, your benefit reimbursement will be based on the lower allowable charge at a participating pharmacy. So it is always to your advantage to use a participating pharmacy.

To find a participating pharmacy, click here. You can also call LifeWise Health Plan's Customer Service at 1-888-836-6135 or the toll-free 24-hour Pharmacy Locator Line at
1-800-391-9701 to find a pharmacy in your area or when traveling.


Cost Savings Programs                                                                       
LifeWise Health Plan provides the following cost savings programs. Click on the links for a complete description of each.


Frequently Asked Questions                                                              
Q. How much will I pay for prescription drugs?
A. Your benefit will depend upon whether the drug you receive is a Tier 1, Tier 2 or
Tier 3 drug, and whether you have reached your annual prescription drug benefit maximum.

Refer to the other LifeWise Health Plan pages on this web site and your contract for a complete description of the benefit levels for different drug tiers, cost share and annual benefit maximum, in addition to other important information about your prescription drug benefit.

 
Q. What if I am on a non-preferred drug and want to stay on it?
A. LifeWise Health Plan does not restrict your ability to get the medications you need. However, if you do use a non-preferred drug, and there is a generic equivalent available and allowable by prescription, you will pay the difference in price between the brand-name and allowable charge for the generic drug, plus the Tier 3 cost share (50%), up to the cost of the drug.
 
Q. Are the preferred drugs just the ones that are the cheapest?         
A. No. A committee of physicians and pharmacists chooses drugs to be preferred only if they are FDA-approved, safe and effective. When several drugs are similar in safety and effectiveness, one or more of the lower cost choices are selected for the preferred drug list.
 
Q. I've hear that some people can't take generic drugs. Why not?
A. A brand-name drug and its generic equivalent have the same active ingredients. However, different manufacturers sometimes use different inactive ingredients to hold the active ingredients together to make a pill or capsule. In rare instances, people may have an allergy to the inactive ingredients. This type of allergy can happen just as often with a brand as with a generic drug.
 
Q. How will I know if my doctor or practitioner prescribes a preferred drug?
A. You and your doctor or practitioner will both receive a copy of  the drug list. If you have questions about your prescriptions, you should talk with your doctor or practitioner. You can also call LifeWise Health Plan's Customer Service at
1-888-836-6135 for assistance. The phone number is also on the back of your LifeWise ID card.
 
Q. What if I want to get a brand-name drug even though there is a generic available?
A. That is between you and doctor or practitioner. You can have your prescription filled for a brand-name drug even when a generic equivalent is available and allowed by your doctor or practitioner.

However, you must pay the cost difference between a generic and brand-name, in addition to the applicable brand-name cost share, up to the total price of the drug.

If your doctor or practitioner requires that you use a brand-name drug for medical reasons, you will receive the Tier 2 or Tier 3 benefit, as applicable.
 
Q. Are there any excluded categories of drugs?                                 
A. Yes. Even though your benefit covers non-preferred brand-name drugs, your program excludes drugs used to treat certain conditions. This includes drugs to treat mental or psychiatric conditions, drugs to treat obesity or control weight, drugs prescribed for cosmetic reasons, and drugs to treat infertility or sexual dysfunction. Refer to your contract for a complete list of exclusions and limitations.
 
Q. Can I use any pharmacy I want?
A. Yes, but it is to your advantage to use a participating pharmacy. If you use a non-participating pharmacy, you will have to pay the full retail price and submit claims to LifeWise. Your benefit reimbursement will be based on the lower allowable charge at a participating pharmacy.
 
Q. How do I find a network pharmacy near my home or when I am away?
A. Most pharmacies in your area are likely to be part of the network. Refer to the list of statewide participating pharmacies in your provider directory. Or click here for the online provider directory. There are also participating pharmacies throughout the United States; the major chains are shown here. You can also call the toll-free 24-hour Pharmacy Locator Line (1-800-391-9701) to find a network pharmacy near you.
 
Q. My pharmacist gave me a generic product, but I was still reimbursed at the Tier 2 benefit. Why is this?
A. Occasionally, a product that is still under patent is also made by a second drug company. When this happens, the second product is not priced as a generic drug, even when the label uses a generic name.
 
Q. What if this coverage is secondary to coverage from another health plan?
A. See your contract for an explanation on how LifeWise coordinates benefits if you have other health care coverage.